"Provides a helpful framework for understanding other interested parties in order to improve resolution of legal disputes, negotiations and interactions."

"This course gives a thoughtful and well-grounded analysis of persuasion theory. Very insightful."

"This class is valuable because it helps you get outside your own head and gives you ways to see things from the other side's perspective, which is how true persuasion begins."

"The course was excellent, insightful and lent itself to immediate application."

"The material was thoughtful, insightful, interesting and the presenter made it relevant and practical. This is knowledge, understanding and insight I will be able to use and apply daily, both professionally and personally. "