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"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "
Jim Franklin,
Schroeder & Griffith
"Very informative and effective seminar! One of my favorites!"
Mary Ellen Spiece,
Wilkes & McHugh
"Excellent course. Surprisingly relevant to all aspects of my practice and my life."
Tracy Forsythe,
Attorney
"Excellent examination of the solutions for client satisfaction that are often over-looked during representation."
Ryan Thompson,
Godin & Baity
"You will negotiate better after taking this course. I liked the seamless relation of Aristotelian principles to the neuroscience of what gets people to agree."
Marie Jordan,
Attorney, JP Morgan Chase