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Dimwits, Ramblers and Jerks: How to Overcome Challenging People and Influence Anyone

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Does it seem at times you would achieve better results for your clients if your efforts weren’t frustrated by some of the people you have to work with? Whether aggressive opposing counsel or clients who talk on and on, this program will give you fresh approaches to work more effectively with anyone. Legal knowledge is important, but the most effective lawyers know how to influence and gain cooperation, even with challenging people, in order to get the job done.

Turn aggressive lawyers into negotiation partners.
Lead more productive client conversations.
Reduce tension and gets better results in negotiation.

PRICE: $199.00



9:30 - 10:30		Why Clients May Ramble and Lawyers Can Be Jerks When needs are not being met, people can become caricatures of themselves … dimwits, ramblers and jerks. This section will teach you how to shift the dynamics to minimize aggravating behavior and maintain productive working relationships.

10:30 - 11:30		Reducing Tension Some lawyers easily diffuse tension, while others contribute to escalation. This section illustrates how to lead conversations without dominating, give feedback and facilitate constructive dialogue.

11:30 - 11:45		Break

11:45 - 12:45		Choice Points in Challenging Moments Recognizing the moment when a conversation might go bad is a key to maintaining productive working relationships. Learn to anticipate these moments, and make choices that keep the dialogue moving in a positive direction.

12:45 - 1:15		Expansive Resolutions Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn how to conduct more productive conversations that enables the discovery of a wider variety of options and more satisfying resolutions.

1:15		Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"I really liked the conversational nature of the course and found it to be very engaging, helpful and informative. Much more fun than I have experienced before in a CLE program."

Nicole Stach,
Morgan Lewis

"I came to this class because I needed ethics credit and got a lot more! This class was quite a surprise and far exceeded my expectations."

John Stewart,
Attorney, Intellectual Ventures

"The program exceeded my expectations. I found the speakers very engaging and maintained strong group participation. The Likeable Lawyer programs offer flexibility in meeting CLE requirements combined with the ambiance of a discussion among a small group of peers."

Dale Clemence,
Booz Allen Hamilton

"Provides a helpful framework for understanding other interested parties in order to improve resolution of legal disputes, negotiations and interactions."

Christopher Kennedy,
Baker Botts

"My experience with client development was limited before this course, though now (as a result of this program) I feel much more prepared to make rain and develop my own book of business."

Eric Ballou,
The Nelson Law Firm