Part 1: Leadership, Trust, and The 9 Techniques of Automatic Influence
(120 minutes)

Agenda:

1. Qualities that Earn and Diminish Trust
   (60 Minutes)
   At the heart of Aristotle’s model of persuasion is relationship and trust.  Lawyer explore a popular leadership model, and discover effective tools to build trust and influence with clients, opposing lawyers, fact finders, and co-workers.



2. The 9 Techniques of Automatic Influence
   (60 Minutes)
   The success of the “good cop, bad cop” negotiation or interrogation strategy relies upon the contrast principle, one of the 9 techniques of unconscious influence explored in this section.  Understanding these powerful principles gives lawyers both a sword and a shield towards improving results in negotiation and persuasion.  

Part 2: Passion, Reciprocation, and Getting What You Want
(120 minutes)

Agenda:

1. A Needs-Based Approach
   (60 Minutes)
   The most persuasive lawyers have the investigative tools to discover the needs of the people they seek to persuade.  They recognize that getting one’s needs met is dependent on helping others get their needs met as well.  Whether clients, opposing counsel or even one’s spouse, this section lays the groundwork for becoming highly persuasive and effective in getting more of everyone’s needs met. 



2. Increasing Influence in Conflict and Other Challenging Situations
   (60 Minutes)
   Lawyers tend to either shut down or become aggressive compromise in conflict.  This tends to compromise their own objectives.  Learn how to remain influential and achieve your objectives even when negative emotions arise.

Part 3: Active Listening and the 4 Phases of Having a Learning Conversation
(90 minutes)

Agenda:

1. The Four Phases of Having a Learning Conversation
   (90 Minutes)
   When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence.  Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution. 

Part 4: Avoiding the Consequences of Unintentional Communication
(150 minutes)

Agenda:

1. Understanding the Consequences of Unintentional Communication 
   (90 Minutes)
   Wonder what it “says” to another when they are cut off mid-sentence or when their phone call isn’t returned for three days?  Learn the dynamics of unintentional communication and how these unintended “messages” greatly diminish negotiation and persuasion effectiveness. 



2. A Simple Model for Increasing Influence with Everyone
   (60 Minutes)
   With an understanding that people have the tendency to make up erroneous stories about our intentions, learn how to communicate “care,” the cornerstone to positive communication and successful working relationships.

Part 5: Reducing the Effects of Stress and Anxiety on Negotiation and Well-Being

(120 minutes)
Agenda:

1. The Effects of Anxiety on Interactions With Other Lawyers, Clients, and Staff 
   (60 Minutes)
   Through discussion of the neuroscience of anxiety, lawyers come to see which parts of the brain cause us to attack and get defensive when opposing counsel cuts us off mid-sentence or becomes controlling.  More importantly, lawyers come to see that anxiety is a completely self-induced emotion and how this emotion causes us to act in ways that generally frustrate our objectives.    



2. Reducing Anxiety
   (60 Minutes)
   Lawyers who are able to manage their anxiety are generally more influential and enjoy better health.  Learn easy tools to begin the process of dismantling the tendency toward anxiety and developing instead a habit of coherence, exceptional influence, and well-being.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.