Webinar

Dimwits, Ramblers and Jerks: How to Overcome Challenging People and Influence Anyone

Jul 24, 2015
8:30 am - 12:15 pm Central Time Zone

Use calculator to show CLE credit for your state.

Does it seem at times you would achieve better results for your clients if your efforts weren’t frustrated by some of the people you have to work with? Whether aggressive opposing counsel or clients who talk on and on, this program will give you fresh approaches to work more effectively with anyone. Legal knowledge is important, but the most effective lawyers know how to influence and gain cooperation, even with challenging people, in order to get the job done.

Turn aggressive lawyers into negotiation partners.
Lead more productive client conversations.
Reduce tension and gets better results in negotiation.

PRICE: $199.00

Note:All Teleconference/webinar times are shown as Central



9:30 - 10:30		Why Clients May Ramble and Lawyers Can Be Jerks When needs are not being met, people can become caricatures of themselves … dimwits, ramblers and jerks. This section will teach you how to shift the dynamics to minimize aggravating behavior and maintain productive working relationships.

10:30 - 11:30		Reducing Tension Some lawyers easily diffuse tension, while others contribute to escalation. This section illustrates how to lead conversations without dominating, give feedback and facilitate constructive dialogue.

11:30 - 11:45		Break

11:45 - 12:45		Choice Points in Challenging Moments Recognizing the moment when a conversation might go bad is a key to maintaining productive working relationships. Learn to anticipate these moments, and make choices that keep the dialogue moving in a positive direction.

12:45 - 1:15		Expansive Resolutions Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn how to conduct more productive conversations that enables the discovery of a wider variety of options and more satisfying resolutions.

1:15		Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

Date: 07/24/2015
Start Time: 08:30:00Central Time Zone
End Time: 12:15:00Central Time Zone
Phone:

For information on how to connect, check the FAQ.

Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"The value of this class is extremely high."

Kenneth A. Miller III,
Miller Law Offices PLLC

"Very interesting CLE. Extremely relevant, broadly applicable, and great concepts that will change my daily interactions with clients and others."

Jane Huang,
Hogan Lovells

"Very interesting and informative CLE. One of the best that I have participated in."

Chris Bergeman,
Righi Law Group

"Excellent examination of the solutions for client satisfaction that are often over-looked during representation."

Ryan Thompson,
Godin & Baity

"The class was a very good reminder of what makes people tick, how to more easily persuade them, and how to be a "likeable lawyer" for those of us for whom that is important."

Ned Menoyo,
Quinn Emanuel Urquhart & Sullivan