On Demand Video

Basis of Influence 3: Active Listening and Learning Conversations

Use calculator to show CLE credit for your state.

Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

Improve client service by learning to identify true needs and objectives
Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!

PRICE: $79.00


Segment 1: 90 minutes		The Four Phases of Having a Learning Conversation When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"Best CLE I've had. The technology was top notch and the presenter was like talking to a friend or co-worker. This will help me to deal better with my clients in the future."

Jeremy Hays,
Attorney, Myler Disability

"An excellent course for understanding the "customer service" aspect of representing clients--it is not all about case citations, pure knowledge, or experience. It is about earning client trust first and foremost. Highly recommended. "

Jim Franklin,
Schroeder & Griffith

"This course gave me practical tools I can use to be more effective in my work, and did it in an entertaining way. Like other Likeable Lawyer programs, this was enjoyable, effective, and a convenient way to meet CLE requirements."

Chris Kallaher,
Direct Energy

"Excellent. Makes you reevaluate your interactions with other lawyers. staff and clients towards becoming more successful as a lawyer and person."

Brad Goodwin,
Attorney

"This program is terrific, the content outstanding. It provided step-by-step advice about how to create a more successful and rewarding law practice."

Elizabeth Thompson,
Jones Bothwell Dion & Thompson