Audio CD

From Madness to Methodology: Savvy Advice for Managing Clients and Negotiating Superior Outcomes

Use calculator to show CLE credit for your state.

This program teaches three sets of important skills every lawyer can use to better define and achieve client objectives. You will learn how to:

Manage clients and help them clarify reasonable substantive and transactional expectations.
Negotiate more effectively with other lawyers using a three phase approach that minimizes acrimony.
Lead your law practice towards increased success and satisfaction.

PRICE: $229.00



1:15 - 2:15		Managing Client Expectations This section teaches lawyers how to facilitate clients to shift from pie in the sky goals to a more realistic and reasonable range of both substantive and transactional expectations.

2:15 - 2:45		Controlling Difficult Clients Do you have a few problem clients? Learn a set of very effective tools to control and manage clients who are demanding, needy and otherwise difficult.

2:45 - 3:00		Break

3:00 - 4:00		Three Phases of Negotiation Positional bargaining and acrimony often shut down creative thought and preclude expansive solutions. Learn a three-part negotiation model that enables the discovery of a wider variety of options and more satisfying resolutions.

4:00 - 5:00		A More Sustainable Law Practice Does your law practice sometimes feel unnecessarily rewarding and stressful? In this hour, you will learn effective tools to increase your professional success and your satisfaction as a lawyer.

5:00		Adjourn

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.

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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.

"Thought provoking, entertaining and informative. The instructor made the material come to life."

Gretchen Jacobs,
Arizona Governmental Affairs

"The class exceeded my expectations in providing clear tools for any litigator to be more persuasive and effective in negotiating and arguing on behalf of clients."

Randy Canche,
Munsch, Hardt, Kopf & Harr

"The Likeable Lawyer consistently delivers high-quality usable strategies and tactics for handling tough situations. I've taken three of their courses and am never disappointed!"

Thea Janeway,
Attorney

"I was surprised by how interesting and different this class was from typical CLE courses. It was a lot more intellectual and captivating than most."

Amber Kauffman,
Sessoms & Rogers

"Absolutely fabulous CLE! The Basis of Influence Series is very thoughtful and tackles interpersonal relationships that lawyers encounter. The lessons will greatly affect the practice of law for anyone and these topics are not often approached or discussed."

Jane Harvey,
Attorney