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Basis of Influence 3: Active Listening and Learning Conversations

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Master the art of listening, and you will encourage clients and other lawyers toward full disclosure of accurate information. This program helps you discover how a learning conversation can reveal important new facts, and increase your successes as a lawyer.

  • Improve client service by learning to identify true needs and objectives
  • Update communication blind spots in order to achieve better results

These short courses build on sections from our highly regarded courses "The Trusted Lawyer" and "The Persuasive Lawyer." (The Basis of Influence Series covers additional new material, but there is some overlap and review.) Each short course stands alone, so you can can one or take them all!
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PRICE: $79.00



 
Segment 1: 90 minutes   The Four Phases of Having a Learning Conversation
When lawyers talk more than they listen, they sometimes fail to learn critical information about those they seek to influence. Learn the components of active listening and having a learning conversation in order to build rapport and increase success in negotiation, persuasion and conflict resolution.
 

Brian Hammer

Brian Hammer, M.A., J.D., is the founder and a facilitator for The Likeable Lawyer. Brian practiced law for over ten years before starting The Likeable Lawyer in 2003, and has designed and delivered thousands of highly-praised programs to law firms, corporations and organizations nationwide. He is a frequent speaker at bar conventions, law firm events and other professional association meetings. Brian is a graduate of the University of Texas School of Law, the University of North Carolina School of Business, and holds a Masters of Psychology degree from the University of Santa Monica.


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Credit Reporting

Our courses are approved in almost all states that have CLE requirements. Accreditation for a particular course will vary by state. Please use our CLE calculator for CLE credit available in your state. For more information, visit our FAQ.








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"Very enlightening and useful information that I can't imagine getting in any other course for continuing education. You are so right, this was never covered in law school."
J. Wesley Bailey,
Attorney



"I really liked the conversational nature of the course and found it to be very engaging, helpful and informative. Much more fun than I have experienced before in a CLE program."
Nicole Stach,
Morgan Lewis



"Brian provides excellent psychological examples for why his techniques work in practice. With plenty of years experience negotiating complex transactions and dealing with all kinds of clients, I still learned a good deal about why certain techniques work better than others."
John Lamberski,
Mercer Thompson LLC



"This class provides strategies for dealing with staff, superiors, adversaries and people in general that are workable and memorable, and can help better manage a stressful practice."
Denise Carlon,
Zucker, Goldberg & Ackerman



"One of the best—and certainly the most practical—seminars I have taken on negotiation."
Paige Williams,
FedEx Corp. Legal Dept.